Privacy Policy

Last updated: August 2026

At Zach Stears Tuition, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Contact Information: Name, email address, phone number, and location provided via our enquiry forms or consultation booking tools.
• Student & Academic Details: Academic year, current grades, target grades, exam boards, and educational requirements shared during diagnostic consultations or tutoring sessions.
• Technical & Website Data: IP address, browser type, and anonymous usage analytics gathered via standard cookies when visiting our website.

2. How We Use Your Information

We use this information to:

• Provide 1-to-1 mathematics mentorship, academic coaching, and diagnostic reports.
• Respond to enquiries, arrange consultations, and manage lesson schedules.
• Match students with appropriate specialist mentors on our team.
• Process invoices, payments, and administrative communication.
• Improve website performance and measure marketing effectiveness (e.g., Google Ads tracking).

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To take steps at your request before entering into a tuition agreement and to deliver agreed educational services.
• Legitimate Interests: To manage, operate, and improve our services and educational framework.
• Consent: Where you have opted in to receive specific communications.

4. Data Sharing & Third-Party Processors

We will never sell or rent your personal data to third parties. We only share data with trusted service providers strictly necessary to deliver our services, including:

• Scheduling & Video Platforms: TidyCal, Zoom/Google Meet, and interactive digital whiteboard software.
• Specialist Mentors: Academic background information shared strictly on a need-to-know basis with your assigned tutor.
• Analytics & Advertising: Google Analytics and Google Ads for anonymous conversion measurement.

5. Data Security & Retention

We implement appropriate technical and organizational measures to safeguard your personal data. We retain client and student records only for as long as necessary to provide educational services and comply with statutory legal and accounting obligations.

6. Your Rights

Under UK GDPR, you have the right to request access to the personal data we hold about you, request corrections, request deletion, or object to processing. To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Zach Stears Tuition
Email: info@zachstearstuition.com
Website: zachstearstuition.com